Whether you purchase or lease a copier in Philadelphia, you should have a service contract. These agreements ensure that your copier operates at peak efficiency. Highly trained technicians will regularly service your equipment and are available for emergency calls. The contract typically includes parts and labor. Ensure that you know exactly which parts are covered. Most contracts cover parts that breakdown due to frequent use. The issue arises with those parts that wear out over time. These parts are usually included in the preventive maintenance section of the agreement. Ask the copier representative how the cost of labor is determined. Knowing which parts are covered and how labor rates are calculated will enable you to understand the agreement. The information also enables you to compare various service plans and determine whether you need additional services for your Philadelphia area business.
For more information on purchasing, leasing or maintaining a copier, give our office a call. Our experienced staff will gladly explain the available options. We can customize a plan that meets your company’s unique specifications.