We have seen many customers concerned with offending their sales rep by looking for competitive quotes. However, if you do not look at competitive quotes, how do you know if you are receiving a great deal? Other customers will say that they do not have time to ask for quotes. You do not have time to see what you will be charged for? Aside from looking at quotes, there are other questions to ask your sales rep.
First, ask if the copier produces ozone. While most copiers do create ozone in smaller amounts, we have witnessed a few of the newer green models that do not. In addition, ask if installation will be included, and if not, how much they will add to the quote.
If you want to test their knowledge, ask how many PM calls you can expect given your workload. An expert company will not dodge these questions but give detailed answers. Also, they are essential questions to help you understand the full cost of your copier. With the right questions, you do not have to worry about jumping into a purchase blindly and feeling disappointed.
What to Consider
Buying a copier is a significant investment for any Philadelphia business. Before you commit, take time to evaluate a few things. Start with your monthly print volume. If you print fewer than 5,000 pages a month, a mid-range machine will usually do the job. Higher volume offices should look at commercial-grade equipment built for heavier workloads.
One common mistake is focusing only on the purchase price. The real cost of owning a copier includes toner, maintenance kits, drums, and service calls. A cheaper machine can end up costing more over three to five years if the supplies are expensive or the machine breaks down frequently. Ricoh equipment is known for reliability, which helps keep those long-term costs down for PA, NJ, and DE businesses.
Bottom Line
Take your time, compare total cost of ownership, and work with a dealer you trust. The right copier should handle your daily workload without constant attention. If you need help choosing a copier for your Philadelphia office, reach out to our team at (215) 995-2400. We can help you find the right machine at the right price.